1. What information do we collect and for what purpose?

The categories of personal data we collect depend on how you interact with us and our services. For example, you may provide us your personal data directly when you sign up for our mailing list. We also collect personal data automatically when you interact with our websites and other services and may also collect personal data from other sources and third parties.

Personal Data Provided by Individuals. We collect the following categories of personal data individuals provide us: Contact Information, including first and last name, phone number, email address, mailing address, and communication preferences, used primarily to fulfill your request or transaction and to communicate with you; and Professional Information, including job title, company name, professional background, and the nature of your relationship with us, used to fulfill your request, determine how we communicate with you, administer your account, provide our services, and for customer support.

Personal Data Automatically Collected. We, and our third-party partners, automatically collect information you provide to us and information about how you access and use our products and services. We typically collect this information through the use of a variety of our own and our third-party partners' automatic data collection technologies, including cookies and other related technologies. Information we collect automatically about you may be combined with other personal data we collect directly from you or receive from other sources. This information helps us enhance and personalize your experience, monitor and improve our products and services, offer communications features such as live and automated chat, and improve the effectiveness of our products, services, offers, advertising, communications and customer service.

Personal Data from Other Sources and Third Parties. We may also collect personal data about you from other sources, including through transactions such as mergers and acquisitions.

Additional Uses of Personal Data. In addition to the primary purposes described above, we may also use personal data we collect to:

• Communicate with you, including via email, text message, chat, social media and/or telephone calls;
• Facilitate the relationship we have with you and, where applicable, the company you represent;
• Address inquiries or complaints made by or about an individual in connection with our products or services;
• Market our products and services to you, including through email, phone, text message, push notification, and social media;
• Comply with contractual and legal obligations and requirements.

2. How we use cookies and other tracking technology to collect information

We, and our third-party partners, automatically collect information you provide to us and information about how you access and use our products and services when you engage with us. We typically collect this information through the use of a variety of our own and our third-party partners' automatic data collection technologies, including cookies or small data files that are stored on an individual's computer and other, related technologies, such as web beacons, pixels, embedded scripts, mobile SDKs, location-identifying technologies and logging technologies. Information we collect automatically about you may be combined with other personal data we collect directly from you or receive from other sources.

3. Sharing of your information

We disclose or otherwise make available personal data in the following ways:

• Third parties at your request.
• Our subsidiaries and affiliates.
• To Marketing Providers: We coordinate and share personal data with our marketing providers in order to advertise and communicate with you about the products and services we make available.
• To Ad Networks and Advertising Partners: We work with third-party ad networks and advertising partners to deliver advertising and personalized content on our services, on other websites and services, and across other devices. This information is used to provide and inform targeted advertising, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research.
• In Connection with a Business Transaction or Reorganization: We may take part in or be involved with a business transaction or reorganization, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose, transfer, or assign personal data to a third party during negotiation of, in connection with, or as an asset in such a business transaction or reorganization.
• To Facilitate Legal Obligations and Rights: We may disclose personal data to third parties, such as legal advisors and law enforcement, in connection with the establishment, exercise, or defense of legal claims; to comply with laws or to respond to lawful requests and legal process; to protect our rights and property; to detect, suppress, or prevent fraud; to reduce credit risk and collect debts owed to us; to protect health and safety; or as otherwise required by applicable law.
• With Your Consent or Direction: We may disclose your personal data to certain other third parties or publicly with your consent or direction. For example, with your permission, we may post your testimonial on our websites.

We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.

4. Control over your information

Communication Preferences. You can stop receiving promotional email communications from us by clicking on the "unsubscribe" link provided in any of our email communications. Please note you cannot opt out of service-related email communications (such as account verification, transaction confirmation, or service update emails). You can stop receiving promotional phone communications from us by informing the caller you no longer wish to receive promotional phone calls, following opt-out instructions provided on the call where available, or replying STOP to any of our promotional text messages. You can stop receiving promotional direct mail communications by contacting us using the details in the "How to Contact Us" section below.

Automatic Data Collection Preferences. Certain of our services may provide you the ability to adjust your preferences regarding our use of automatic data collection technologies. You may also be able to utilize third-party tools and features to restrict our use of automatic data collection technologies, such as changing your browser settings, preventing automatic downloading of images in emails, or changing your device settings. Please note that blocking automatic data collection technologies may negatively impact your experience using our services, as some features may not work properly.

5. How we store and protect your information

We will usually retain the personal data we collect about you for no longer than reasonably necessary to fulfil the purposes for which it was collected, and in accordance with our legitimate business interests and applicable law. However, if necessary, we may retain personal data for longer periods of time as required under applicable law or as needed to resolve disputes or protect our legal rights. To determine the appropriate duration of retention, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and our legal, regulatory, tax, accounting, and other applicable obligations. Once retention is no longer reasonably necessary for these purposes, we will either delete or deidentify the personal data or, if that is not possible, we will securely store the personal data and isolate it from further active processing until deletion or deidentification is possible.

6. Links to other web sites and services

Our websites and other services may include links to or redirect you to third-party websites, plug-ins, applications, or other services. Third-party websites and other services may also reference or link to our websites and services. This Privacy Policy does not apply to any personal data practices of these third-party websites, plug-ins, applications, or other services. To learn about these third parties' personal data practices, please visit their respective privacy notices.

7. Region-specific rights

Children's Personal Data. Our services are not directed to, and we do not intend to, or knowingly, collect or solicit personal data from children under the age of 13. If an individual is under the age of 13, they should not use our services or otherwise provide us with any personal data either directly or by other means. If a child under the age of 13 has provided personal data to us, we encourage the child's parent or guardian to contact us to request that we remove the personal data from our systems.

California's "Shine the Light" Law. California's "Shine the Light" law (Civil Code Section 1798.83) provides certain rights to California residents that have an established business relationship with us with regard to the disclosure of certain types of personal information to third parties for their direct marketing purposes. It is company policy that we do not disclose personal information to third parties for their direct marketing purposes if a consumer has exercised their right to opt out. To opt out of having your personal information disclosed to third parties for their direct marketing purposes, please follow the instructions for opting out of targeted advertising and personal data sales below.

Additional California Privacy Disclosures. These disclosures supplement the information contained in this Privacy Policy by providing additional information about our personal data processing practices relating to individual residents of California in the United States.

Sensitive Personal Data. We do not collect or process sensitive personal data with the purpose of inferring characteristics about the relevant individual, and we do not sell sensitive personal data or process or otherwise share sensitive personal data for the purpose of targeted advertising.

Deidentified Information. We may at times receive, or process personal data to create, deidentified information that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain deidentified information, we will maintain and use the information in deidentified form and not attempt to reidentify the information except as required or permitted by law.

Your Additional California Privacy Choices. Subject to certain legal limitations and exceptions, you may be able to exercise some or all of the following rights:

• Right to Know: The right to confirm whether we are processing personal data about you and to obtain certain personalized details about the personal data we have collected, including the categories of personal data collected, the categories of sources, the purposes for collection, and the categories of third parties to whom the personal data was disclosed, shared for targeted advertising, or sold.
• Right to Access & Portability: The right to obtain access to the personal data we have collected about you and, where required by law, the right to obtain a copy of the personal data in a portable and, to the extent technically feasible, readily usable format.
• Right to Correction: The right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing.
• Right to Control Over Sensitive Personal Data: The right to exercise control over our collection and processing of certain sensitive personal data.
• Right to Opt-Out of Targeted Advertising: The right to direct us not to use or share personal data for targeted advertising purposes.
• Right to Opt-Out of Sales: The right to direct us not to sell personal data to third parties, including the right to opt out of disclosure of personal data to third parties for direct marketing purposes under California's Shine the Light law.
• Right to Deletion: The right to have us delete personal data we maintain about you.
• You may also have the right to not receive retaliatory or discriminatory treatment in connection with a request to exercise the above rights.

Submitting Privacy Rights Requests. To exercise your privacy rights, please submit a request specifying the right you wish to exercise by calling us at (855) 204-5083 or completing our form. Before processing your request to exercise certain rights, we will need to verify your identity and confirm you are a resident of California. As a result, we require requests submitted through our online form and toll-free number to include first and last name, email address, phone number, and/or the date of your last transaction with us. In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or where you are not a resident of California.

Submitting Authorized Agent Requests. In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf through the designated methods above where we can verify the authorized agent's authority to act on your behalf. In order to verify the authorized agent's authority, we generally require evidence of either a valid power of attorney or a signed letter containing your name and contact information, the name and contact information of the authorized agent, and a statement of authorization for the request.

Appealing Privacy Rights Decisions. You may be able to appeal a decision we have made in connection with your privacy rights request. All appeal requests should be submitted by replying to the communication resolving your original request.

8. How to contact us

If you have any questions or requests in connection with this Privacy Policy or other privacy-related matters, please contact us at privacy@forefrontpower.com.

9. Changes to our privacy policy

We may update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will change the date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify individuals by email to their registered email address, by prominent posting on this website or our other platforms, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided. This Privacy Policy was last modified on August 20, 2026.